If you are not completely satisfied with your The Thiq Boutique purchase you may return it to for an exchange (less shipping fees) ONLY! You must call for return authorization prior to returning merchandise. Exchanges for online orders only are accepted on merchandise within 7 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. All sale items are final sale. All returned items should be sent back fully insured by UPS, FedEx or USPS. All shipping for returns/exchanges will be paid by the customer. Please obtain a tracking number for your records.